Chief Strategy Officer, Audience and Community

The Broad   Los Angeles, CA   Full-time     Advertising / Marketing / Public Relations
Posted on July 12, 2022
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The Broad

Search for the Chief Strategy Officer, Audience and Community

Los Angeles, California


The Broad seeks a strategic, ambitious, and entrepreneurial leader to join its senior team as the inaugural Chief Strategy Officer, Audience and Community (CSO). In this new role, the CSO will build on the success of the past seven years and work to enhance and evolve The Broad’s overall public and community profile, including its renowned and innovative visitor and audience engagement program. Reporting to The Broad’s Founding Director, Joanne Heyler, the CSO will lead and inspire collaborative teams and define strategies to serve The Broad’s audience, communities, and stakeholders. The CSO will shape the next chapter for this high-profile contemporary art institution by guiding the teams working on brand, marketing, and communications; digital content and social media; all visitor interface, including live programming and audience engagement; community engagement and education; The Broad’s Diversity Apprenticeship Program; employee engagement; and The Broad’s relationships with key stakeholders such as sponsors, peer organizations, and diverse communities.


Founded by philanthropists Eli and Edythe Broad, The Broad opened to the public in September 2015 and quickly became one of the most distinctive, popular, and relevant cultural institutions in Los Angeles. The Broad welcomes a strikingly young, diverse, and international audience and has attracted more than four million visitors since opening. Consistent with The Broad’s core values of increasing access to art and artists’ perspectives as vital to understanding the complexity of the world, The Broad offers free general admission and presents an active program of ticketed rotating temporary exhibitions, and prides itself on creative audience engagement. As a pioneering arts institution on the leading edge, The Broad is approachable and non-conventional, and has a strong commitment to its local community through public programs and community engagement and has deeply enhanced the cultural vitality of Grand Avenue in downtown Los Angeles.


The Broad is home to nearly 2,000 works of art in the Broad collection, which is one of the world’s leading collections of postwar and contemporary art. The 120,000-square-foot building, designed by Diller Scofidio + Renfro, in collaboration with Gensler, features two floors of gallery space and is the headquarters of The Broad Art Foundation’s worldwide lending library, which has been loaning collection works to museums around the world since 1984.


As The Broad continues to grow and transform how museums reach and engage with audiences, the Founding Director has restructured the top leadership of the organization to create a new Chief Operating Officer (COO) position, which has been filled, and this CSO role.  The CSO must ensure that all public-facing aspects of the museum continue to be aligned strategically, including the growth and vitality of the museum’s profile locally, nationally, and internationally. The successful candidate will have a demonstrated passion for creatively bringing new and effective ideas to cultural spaces, attracting and expanding a wide and diverse audience to art and/or visual culture, and guiding efforts ranging from grassroots engagement to strategic digital marketing outreach. The CSO will represent The Broad in public settings and will have frequent interface with The Broad’s board of directors. The CSO must have seasoned managerial skills, a strong grasp of the needs of young and diverse arts audiences, excellent capabilities guiding internal teams, strong verbal communication and interpersonal skills, and the ability to lead through growth with good humor and positive results.


The Broad has retained Isaacson, Miller, a national executive search firm, to assist in this search. Screening of complete applications will begin immediately and continue until the completion of the search process. For more details, including the full position profile and to submit inquiries, nominations, referrals, and applications, please see the Isaacson, Miller website for the search: Electronic submission of materials is required.


Courtney Wilk-Mandel, Sheryl Ash, Ebony Breaux-Liang, and Cara Meyers

Isaacson, Miller

1925 Century Park East

Suite 1700

Los Angeles, CA 90067


The Broad is an equal opportunity employer, and we aspire to reflect the diversity of Los Angeles in both our staff and our visitors. It is the practice of The Broad to offer equal opportunity consistent with applicable federal and state law in all aspects of employment.  All employment decisions will be made in compliance with applicable federal and state laws prohibiting discrimination on the basis of race (including traits historically associated with race, including but not limited to hair texture and protective hairstyles), religion, creed, color, national origin, ancestry, marital status, sex, pregnancy, gender, gender identity, gender expression, age, medical condition (as defined by California law and including Acquired Immune Deficiency Syndrome (AIDS), actual or perceived), genetic information, physical or mental disability, sexual orientation, military or veteran status, having filed a discrimination complaint or any other status protected by applicable law. The Broad believes that by actively building a diverse workforce we can innovate, inspire, and engage with the widest possible audience. 


 The statements in this description represent typical elements, criteria, and general work performed. They are not intended to be construed as an exhaustive list of all responsibilities, duties, and skills required for the job.


*Reasonable accommodations will be made for qualified candidates with disabilities in accordance with the ADA and the ADAAA.