Technical Service Representative

Technical Service Representative

Job Description

• San Joaquin Chemicals Inc. is a leading specialty chemical manufacturer and distributor in the western U.S. region for water-intensive industries, including the pulp, paper, oil and gas, chemical processing, food processing, comfort cooling, health care, power and municipal markets. Our clients include many of the largest and most prominent industrial, commercial and institutional facilities in California, Arizona and Nevada.
• The company’s product portfolio includes a broad array of water treatment chemistries as well as state-of-the-art monitoring and control systems.
• As a SAN JOAQUIN CHEMICAL INC. Technical Service Representative, you will have the opportunity to apply your mechanical aptitude and abilities to solve unique problems in systems like boilers and cooling equipment. Using technical skills that you learn through extensive SAN JOAQUIN CHEMICALS training you will help our clients save water, energy, and meet environmental guidelines.
• Our current opening includes servicing multiple client facilities located in the San Francisco Bay Area and Northern California.

Objectives of this Role

• Since you will be interacting with clients you need to have outstanding communication and interpersonal skills.
• This position is a career opportunity to manage your own territory and manage your own schedule.
• Once trained you will need the ability to keep organized and be a self starter. You must be able to work independently and function as part of a team of specialists.
• To be accountable to San Joaquin Chemicals and our clients. Which really means to follow through on the tasks you are required to do without constant oversight.
• Ability to manage and organize multiple projects at once.
• Develop a deep understanding of products, customers, goals, organization, and business strategies.
• Be constantly learning from and obtaining careful guidance from our technical team.
• Build professional skill through continued training, education, and networking events
• High performance industrial water treatment programs require rigorous oversight and attention to detail.
• Be cooperative with clients and coworkers.

Daily and Monthly Responsibilities

• Maintaining a list of projects.
• Organizing each day with a list of items to accomplish.
• Retrieving chemical and testing reagent stock from a warehouse.
• Following the most efficient route to visit multiple clients per day at their facility.
• Performing on site water tests.
• Calibrating, troubleshooting and repairing chemical feed equipment.
• Monitoring chemical inventories (Which includes handling and delivering chemical)
• Creating service reports via phone app and or writing service reports manually.
• Presenting service reports to clients.
• Building and maintaining client relationships.
• Reporting work performed via phone app
• Installing equipment
• Chemically cleaning equipment.
• Filling out expense reports.
• Position may require overnight stays two to three nights per month (Expenses paid).

Skills and Qualifications

• A clean driving record.
• Ability to work full time and be flexible with hours.
• Ability to learn and grow.
• Ability to cooperate.
• Strong mechanical aptitude.
• Strong focus on communication with clients.

Preferred Qualifications

• A strong mechanical background with experience with cooling and boiler systems.

Benefits

• Salary base pay plus commissions.
• Career opportunity (A majority of our employees have been with us over 20 years)
• Kaiser Permanente Health Insurance after 6 months
• We provide a vehicle, phone, gas card, expense account.
• We provide all required specialized tools and equipment to perform specialized procedures.
• We provide on the job training.
• Participate in a progressive performance-based bonus program.
• 401K program.

San Joaquin Chemicals Inc. is proud to be an Equal Opportunity Affirmative Action Employer, including Minorities / Women/ Veterans / Disabled.

San Joaquin Chemicals Inc. is proud to be an Equal Opportunity Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against on the basis of disability.

Job Type: Full-time