Assistant Restaurant Manager - Promenade
Mystic Lake Casino Hotel
Prior Lake, MN
Full-time
Food Service
Posted on July 24, 2019
Shift - Hours: TBD - based on business needs
Days: Based on qualifications
Hiring rate or hiring range: Based on qualifications
Job Description
Job Summary:
Manages staff and activities of the food services operation of restaurant to ensure a pleasant guest experience and efficient operations. Applies high guest service standards. Assumes Restaurant Manager responsibilities to cover hours of operation.
Budget/Asset Responsibilities:
Assists restaurant cashiers in reconciling cash drawers after every shift.
Job Duties:
- Manages and coordinates restaurant activities to obtain effective use of equipment, facilities, and personnel. Assigns tasks and sections; establishes rotations. Conducts daily operations in adherence to policies, procedures, and safety and service standards, including responsible alcohol service. May provide input on the acquisition of new equipment or re-design of space to increase efficiency and safety of operations.
- Interacts and establishes relationships with guests to improve retention, promote guest loyalty, and resolve guest complaints.
- Prepares schedules to ensure staffing levels are optimal.
- Participates in the development and formulation of administrative and operational policies and procedures. Implements work processes and recommends revisions as necessary.
- Interviews, selects, hires, and promotes team members; plans training and development in conjunction with Human Resources Development, and completes performance appraisals, disciplinary actions and terminations.
Requirements:
- Must be 18 years of age or older.
- Any combination of post-high school restaurant education and/or restaurant experience to equal five years.
- Demonstrated leadership abilities or two years supervisory experience.
- Beginning experience with word-processing, spreadsheets, presentation, electronic mail software, and restaurant-specific software.
- On feet or standing 80% of shift.
- Must be able to lift 30 lbs.