Employee Development Coordinator
Leon County BOCC
Tallahassee, FL
Full-time
Human Resources
Posted on January 29, 2018
General Description of Duties
The purpose of this position is to provide professional and administrative assistance to the Employee Engagement and Performance Manager in the design, development, coordination, and delivery of training, and employee and organizational development programs for the organization. Work involves conducting all Leon County training which may include new employee orientation, workplace violence/harassment training, and youth training programs.
ESSENTIAL DUTIES
Coordinates County training and development programs. Designs, develops, delivers, markets, evaluates, and revises a variety of training and development programs, course content and support materials to meet the needs of a diverse workforce by utilizing a variety of learning styles and approaches. Schedules and maintains the training calendar; inputs, organizes, updates, and maintains all employee training records, participant evaluations, sign-in sheets, and certificates of completion. Manages expenditures of the County's training budget. Schedules training sessions, coordinates facility set-up, audiovisual set-up and employee notification, and evaluates each training session. Conducts annual organizational needs assessment and prepares annual training report to include return on investment (ROI) and the value of training initiatives.
Administers the Tuition Assistance and Education Incentive Pay programs. Reviews tuition reimbursement rates for competitiveness. Provides policy and procedure interpretation to managers/employees on the Tuition Assistance and Education Incentive Pay programs. Manages expenditures of the Tuition Assistance program budget. Reviews each Tuition Assistance and Education Incentive Pay request to ensure program accreditation and employee criteria. Process Tuition Assistance and Education Incentive Pay requests in a timely manner and forwards to appropriate place.
Coordinates Employee Performance Appraisal process. Assists in gathering data for pay for performance and performance bonus program. Serves as department and organizational liaison for performance evaluation process. Conducts Halogen electronic appraisal system training. Serves as Human Resources administrator for the Halogen electronic appraisal system. Makes recommendations for improvements to the Halogen electronic appraisal system and process.
Manages Employee Awards Program. Designs, evaluates, and revises program to meet agency demands. Manages daily operation of the program. Advertises the program in each Division. Serves as the chair of the Awards committee and provides training to members. Manages expenditures of the County's AOE budget.
Assist Employee Engagement and Performance Manager with other related tasks and County programs. Researches, identifies, selects, evaluates, and manages the relationship of outside vendors as needed. Manages the employee resources library and maintains training inventory. Maintains an effective intranet site/learning portal to communicate training programs and local training opportunities to organizations. Conducts all Leon County training which may include new employee orientation, workplace violence/harassment training, and youth training programs.
KNOWLEDGE, SKILLS, AND ABILITIES
Knowledge of methods for gathering and analyzing data. Knowledge of instructional design. Knowledge of program evaluation. Knowledge of computers. Knowledge of word processing, spreadsheet, database, multimedia, and E-learning/learning management software. Skilled in communication, both orally and written. Ability to manage projects. Skilled in organizational development. Must possess initiative. Must possess facilitation and presentation skills. Ability to multi-task and organize work. Skilled in customer service. Skilled in team dynamics and group leadership.
COMPLEXITY OF WORK
Independent judgment is required in making decisions as needed that will impact both program and finances of training programs, negotiating appropriate approaches for managers and employees in accessing learning or completing performance appraisals. Employee will be responsible for establishing deadlines for program implementation and meeting those deadlines. Work requires analyzing work situations to determine the root of problems. Work will require working with managers and employees to identify appropriate alternatives for solving work problems.
INTERNAL AND EXTERNAL CUSTOMER CONTACT
Considerable contact with Department/Division Directors, employees, and students, parents, teachers and administrators of Summer Youth Employment program.
EQUIPMENT AND TOOLS USED
Personal computer, word processing and spreadsheet software, specialized software (Halogen), fax machine, calculator, and copier, are among the equipment and tools used.
WORK ENVIRONMENT AND PHYSICAL DEMANDS
Work mainly indoors at a desk; however, trips are made in the field. Demands include managing multiple projects.
MINIMUM REQUIREMENTS
Requires graduation from an accredited four year college or university with a Bachelor's Degree in Instructional Design, Teaching, Counseling, Public or Business Administration, Adult Education, or a related field and three years of related experience.
FLSA STATUS: Exempt. Employee performs responsible administrative and professional work, requiring a degree and using independent judgment in the handling of matters of significance that also impact the productivity of employees in County government.
Coordinates County training and development programs. Designs, develops, delivers, markets, evaluates, and revises a variety of training and development programs, course content and support materials to meet the needs of a diverse workforce by utilizing a variety of learning styles and approaches. Schedules and maintains the training calendar; inputs, organizes, updates, and maintains all employee training records, participant evaluations, sign-in sheets, and certificates of completion. Manages expenditures of the County's training budget. Schedules training sessions, coordinates facility set-up, audiovisual set-up and employee notification, and evaluates each training session. Conducts annual organizational needs assessment and prepares annual training report to include return on investment (ROI) and the value of training initiatives.
Administers the Tuition Assistance and Education Incentive Pay programs. Reviews tuition reimbursement rates for competitiveness. Provides policy and procedure interpretation to managers/employees on the Tuition Assistance and Education Incentive Pay programs. Manages expenditures of the Tuition Assistance program budget. Reviews each Tuition Assistance and Education Incentive Pay request to ensure program accreditation and employee criteria. Process Tuition Assistance and Education Incentive Pay requests in a timely manner and forwards to appropriate place.
Coordinates Employee Performance Appraisal process. Assists in gathering data for pay for performance and performance bonus program. Serves as department and organizational liaison for performance evaluation process. Conducts Halogen electronic appraisal system training. Serves as Human Resources administrator for the Halogen electronic appraisal system. Makes recommendations for improvements to the Halogen electronic appraisal system and process.
Manages Employee Awards Program. Designs, evaluates, and revises program to meet agency demands. Manages daily operation of the program. Advertises the program in each Division. Serves as the chair of the Awards committee and provides training to members. Manages expenditures of the County's AOE budget.
Assist Employee Engagement and Performance Manager with other related tasks and County programs. Researches, identifies, selects, evaluates, and manages the relationship of outside vendors as needed. Manages the employee resources library and maintains training inventory. Maintains an effective intranet site/learning portal to communicate training programs and local training opportunities to organizations. Conducts all Leon County training which may include new employee orientation, workplace violence/harassment training, and youth training programs.
KNOWLEDGE, SKILLS, AND ABILITIES
Knowledge of methods for gathering and analyzing data. Knowledge of instructional design. Knowledge of program evaluation. Knowledge of computers. Knowledge of word processing, spreadsheet, database, multimedia, and E-learning/learning management software. Skilled in communication, both orally and written. Ability to manage projects. Skilled in organizational development. Must possess initiative. Must possess facilitation and presentation skills. Ability to multi-task and organize work. Skilled in customer service. Skilled in team dynamics and group leadership.
COMPLEXITY OF WORK
Independent judgment is required in making decisions as needed that will impact both program and finances of training programs, negotiating appropriate approaches for managers and employees in accessing learning or completing performance appraisals. Employee will be responsible for establishing deadlines for program implementation and meeting those deadlines. Work requires analyzing work situations to determine the root of problems. Work will require working with managers and employees to identify appropriate alternatives for solving work problems.
INTERNAL AND EXTERNAL CUSTOMER CONTACT
Considerable contact with Department/Division Directors, employees, and students, parents, teachers and administrators of Summer Youth Employment program.
EQUIPMENT AND TOOLS USED
Personal computer, word processing and spreadsheet software, specialized software (Halogen), fax machine, calculator, and copier, are among the equipment and tools used.
WORK ENVIRONMENT AND PHYSICAL DEMANDS
Work mainly indoors at a desk; however, trips are made in the field. Demands include managing multiple projects.
MINIMUM REQUIREMENTS
Requires graduation from an accredited four year college or university with a Bachelor's Degree in Instructional Design, Teaching, Counseling, Public or Business Administration, Adult Education, or a related field and three years of related experience.
FLSA STATUS: Exempt. Employee performs responsible administrative and professional work, requiring a degree and using independent judgment in the handling of matters of significance that also impact the productivity of employees in County government.