Customer Service Representative

Insurance Branch   Belleville, IL   Full-time     Administration / Clerical
Posted on January 4, 2022

Customer Service Representative 

Position Description: 

Use your outstanding Outbound Customer Service/Sales skills for good as you assist individuals on disability understand  their Medicare benefits. Insurance Branch is growing and seeks an experienced professional to join our Bellville Illinois  office. You will be responsible to maintain the highest level of professionalism and provide an outstanding customer  experience to the clients we assist.  


  • Excellent phone presentation and communication skills 
  • Excellent time management skills and the ability to work independently  
  • Excellent computer software skills (Word, Excel, and Internet skills) 
  • Professional client relationship skills through questioning and rapport building 
  • Excellent oral and written communication skills 
  • Prefer BA/BS; High School Diploma required 
  • Flexible work schedule. Typical schedule: Monday – Friday 8:00 am – 4:30 pm 

Essential Job Functions: 

  • Educating clients on Medicare entitlement while answering questions accurately 
  • Consistently attain monthly performance goals 
  • Remain current on procedures and processes  
  • Other duties and projects will be assigned as needed 


  • Annual salary $70,000 + 
  • $20 hourly base rate plus commissions 
  • Monthly commissions which average $2400 / month 
  • Medical and dental insurance 
  • 401k plan with company contribution 
  • PTO / Holiday pay

Insurance Branch

1916 Keleher Plaza Suite B
Belleville , IL