HSHS Medical Group

O'Fallon , IL


HSHS Medical Group
O'Fallon, IL Full-time
Posted on February 7, 2019

Call Center Referral Specialist | Referral Center - O'Fallon | Days | Full Time

Position Summary

Responsible for responding to various telephone inquiries in a call center for multiple providers, the specialist prepares referrals, obtains authorizations and pre-certifications for patients and assists with physician referrals.




High School Diploma or GED - Required




1 year - Medical Terminology - Required

1 year - Customer Service - Required

1 year - Clinical - Preferred

Call center experience - Preferred



Certificates, Licenses & Registrations

Certification as a medical assistant may be required prior to placement within this position at specific work sites based on organizational needs and/or other regulatory requirements.


HSHS and affiliates is an Equal Opportunity Employer (EOE).
Additional Information





This company is an equal opportunity employer to all, regardless of age, ancestry, color, disability (mental and physical), exercising the right to family care and medical leave, gender, gender expression, gender identity, genetic information, marital status, medical condition, military or veteran status, national origin, political affiliation, race, religious creed, sex (includes pregnancy, childbirth, breastfeeding and related medical conditions), and sexual orientation.

This law makes it illegal to discriminate against someone on the basis of race, color, religion, national origin, or sex. The law also makes it illegal to retaliate against a person because the person complained about discrimination, filed a charge of discrimination, or participated in an employment discrimination investigation or lawsuit. The law also requires that employers reasonably accommodate applicants' and employees' sincerely held religious practices, unless doing so would impose an undue hardship on the operation of the employer's business