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Insurance Customer Service Representative

GEICO   INDIANAPOLIS, IN   Full-time     Call Center / Customer Service
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Posted on January 13, 2020

Insurance Customer Service Representative

Our associates' quality of life is important to us. In addition to stable hours, full-time GEICO associates are offered a comprehensive Total Rewards Program*, including:
  • 401(k) and profit-sharing plans
  • Medical, dental, vision and life insurance
  • Paid vacation, holidays and leave programs
  • Tuition reimbursement
  • Associate assistance program
  • Flexible spending accounts
  • Business casual dress
  • Fitness and dining facilities (at most locations)
  • Associate clubs and sports teams
  • Volunteer opportunities
  • Federal Credit Union  
* Benefit offerings for positions other than full-time may vary.

Salary: $35,000.55 - 36,995.40 / year

Are you working retail and looking for a more stable schedule? Have you worked in the food service industry and looking for more pay and better benefits? Do you have the desire to help people? We’re looking for an Insurance Customer Service Representative to start a GEICO career in Indianapolis, IN. As an Insurance Customer Service Representative in a customer-focused environment, you will take ownership for each customer interaction while educating and counseling policyholders on making the right decisions.

 

At GEICO, it’s not just a job, it’s growth and opportunity.

There's one thing our associates all have in common: they found a career they never expected. With coaching and mentoring, you will find your position as an Insurance Customer Service Representative can become a career in the most unexpected and rewarding ways.

  • Our GEICO Insurance Customer Service Representatives earn an annual salary of $35,000.55 - $36,995.40 / year and average two promotions within the first year
  • Receive ongoing coaching and feedback to develop your skills and advance your career
  • Service prepares you for advancement into other leadership opportunities throughout GEICO

 

“It is challenging yet rewarding to anticipate their needs and exceed their expectations.” Miesha S., GEICO Associate since 2013

 

Get ready to join a company you can believe in and work alongside a team of associates who care. On a team with solution-oriented service associates focused on customer retention, you will:

  • Become a trained insurance professional and help customers service their insurance policies through exciting life events
  • Ensure customers have the right level of coverage while identifying and resolving customer conflicts
  • Interact internally with all GEICO departments and externally engage with policyholders, Department of Motor Vehicles, Registry of Motor Vehicles, banks, dealerships and other insurance companies

 

We are looking for people with results they are proud of, such as:

  • High school diploma or equivalent
  • Good customer service skills or prior experience
  • Strong attention to detail with time management and decision-making skills but also described as someone with high energy and driven to be the best
  • Solid computer, grammar and multi-tasking skills
  • Ability to work comfortably in a fast-paced, high-volume, customer-focused environment

 

About benefits:

As a full-time GEICO associate, you’ll be offered a comprehensive Total Rewards Program with a wide range of benefits. We said it’s more than a job! Our benefits ensure a long-lasting career with us as your personal life and needs change. 

 

About our location:

This position is based in Indianapolis, IN.

 

GEICO is an equal opportunity employer. GEICO conducts drug screens and background checks on applicants who accept employment offers.