Coordinator of Academic Support Services

FLORIDA INTERNATIONAL UNIVERSITY   Miami, FL   Full-time     Administration / Clerical
Posted on April 23, 2024
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Coordinator of Academic Support Services


Florida International University is a top public university that drives real talent and innovation in Miami and globally. Very high research (R1) activity and high social mobility come together at FIU to uplift and accelerate learner success in a global city by focusing in the areas of environment, health, innovation, and justice. Today, FIU has two campuses and multiple centers. FIU serves a diverse student body of more than 56,000 and 290,000 Panther alumni. U.S. News and World Report places dozens of FIU programs among the best in the nation, including international business at No. 2. Washington Monthly Magazine ranks FIU among the top 20 public universities contributing to the public good.


The Herbert Wertheim College of Medicine is currently seeking a Coordinator of Academic Support Services to join our team of professionals.

Duties include:

  • Serves as Chief Proctor during assigned examinations for the Physician Assistant (PA) program.
  • Collaborates with the Herbert Wertheim College of Medicine (HWCOM) Information Technology (IT) to ensure reporting tools, training modules, and other web-based evaluation and assessment systems are in order.
  • Assists in the creation of various reports for faculty, deans and other administrators for accessing student progress and departmental activities.
  • Analyzes and reports student grades to faculty, deans, or other constituencies. Provides Course Directors/Faculty with exam analysis reports.
  • Coordinates technical components of assessment, data report design, data collection instruments, quantitative and qualitative data analysis, and interpretation of the results.
  • Assists faculty with support for testing and assessment issues in order to meet learning objectives.
  • Uses software systems specific to assessment and evaluations (e.g., EValue, ExamSoft, National Board of Medical Examineers (NBME)).
  • Oversees the security of tests and related materials for the purpose of ensuring the integrity of the test results.
  • Maintains and revises testing/scanning programs.
  • Investigates and resolves testing irregularities.
  • Maintains a proper testing environment during administrations.
  • Provides excellent customer service to all internal and external constituents.
  • Performs related duties as required or as directed. The omission of specific duties does not preclude the supervisor from assigning duties that are logically related to the position.


  • Bachelor's degree and (2) years of appropriate experience, or master’s degree.


  • Two years of experience in educational assessment, statistics or research preferred
    Knowledge of SPSS/EXCEL /SAS software preferred
    Knowledge of educational statistics and research preferred


For more information or to apply, please visit us on-line at and reference job opening ID JOBID: 532056.

FIU is a member of the State University System of Florida and an Equal Opportunity, Equal Access, Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.

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