Membership & Marketing Assistant
About the Position: Membership & Marketing Assistant
Under the direction of the Member Services Manager, the full time (nonexempt) Membership and Marketing Assistant is responsible for providing administrative support to all marketing and membership campaigns, including individual membership recruitment and retention programs, professional development, and other membership events for The REC. In addition, the Membership and Marketing Assistant assists in all aspects of front desk operations.
Essential Functions of the Position:
Creates and maintains all REC marketing materials and public information including flyers, brochures, pamphlets, program guides, bulk mailings, social media accounts, website pages, and bulletin boards with guidance from the Member Services Manager
Ability to assist the Member Services Manager in seeking out new relationships with sponsors, facilities, and businesses, and continue to maintain these partnerships on an ongoing basis
Communicates information regarding programs, special events, facility memberships, policies, and procedures to the public in an efficient and courteous manner
Assists staff in completed projects related to The REC
Ability to confidently provide facility tours to potential members
Assists with the daily functions of the marketing efforts and front desk operations of The REC
Acts with a sense of urgency and responds in a timely manner to complaints, questions, and inquires from members and the public in regards to The REC
Maintains regular, timely attendance on an ongoing basis
Provides outstanding and results-driven customer service
Assists member services staff in processing payments and registration of memberships, events, and programs, issuing member IDs, and other tasks related to front desk operations
Acts as a representative of The REC in the community and maintains a professional image
Administers first aid as needed
*This is not an exhaustive list of responsibilities. See the official City job description for a full overview of responsibilities
Required Job Qualifications
Associate’s Degree in Marketing, Communications, PR, Journalism, or related field required; Bachelor’s degree in related field preferred
2 years of customer service and administrative support experience required
Working knowledge of Microsoft Office Suite, Adobe Creative Cloud-In Design, Photo Shop, WordPress, and other related software, as well as the ability to learn new publishing, marketing, and recreation software required
Valid Driver’s License
CPR, First Aid, and AED certified, or the ability to become certified within 1 month of hire
Compensation & Benefits:
The City of Fairview Heights provides a competitive compensation and benefits package:
Wages: $31,200 base annual pay (additional educational incentives available)
IMRF Pension: This position is IMRF eligible under the IMRF pension plan beginning on day 1 of employment.
Health Insurance: Employee only premiums for medical, dental, and vision coverage are paid for 100% by the City and 75% for dependent premiums.
Life Insurance: Life insurance premiums are paid for 100% by the City and covers 200% of an employee’s annual salary at a maximum of $90,000.
Paid Sick Leave: Accrues at the rate of 10 hours for each completed month of service.
Paid Vacation Leave: After 6 months of continuous service, employee accrues 40 hours of vacation leave. Upon 1 year of continuous service, employee accrues an additional 40 hours of vacation leave.
Section 125 Cafeteria Plan - Employees may enroll in the City’s Section 125 Premium Only Plan in which they redirect a portion of their salary to pay for dependent insurance premiums on a pretax
basis.
Deferred Compensation 457(b) Plans - Available for employees to maximize contributions on their retirement accounts on a pre-tax basis.
How to Apply for the Membership & Marketing Assistant position:
APPLICATION DEADLINE: MIDNIGHT ON AUGUST 25, 2018 (NO EXCEPTIONS)
To be considered for this opportunity, please submit an official City application, cover letter, and resume with at least 3 professional references via e-mail to hr@cofh.org or mail to CITY OF FAIRVIEW HEIGHTS—ATTENTION HUMAN RESOURCES, 10025 BUNKUM ROAD, FAIRVIEW HEIGHTS, IL 62208. City applications may be obtained from this packet, online at the City’s website, or in the lobby at Fairview Heights City Hall.
THE CITY OF FAIRVIEW HEIGHTS IS AN EQUAL OPPORTUNITY EMPLOYER EOE/M/F/D/V