Digital Client Specialist

Hearst Media Southeast Texas is looking for a digital marketer to join our team. Do you like working in a fast paced, fast changing environment? Can you view digital stats and interpret, than communicate the best direction to maximize results for the customer? Are you creative? Do you like to generate fun and impactful marketing and promotional ideas? Do you have a graphic design background or natural ability to visualize a concept? If you answer yes to the above questions, we want to talk with you. Hearst Media Southeast Texas delivers a full suite of digital marketing solutions that provide results for local, regional and national customers. 

Digital Client Service Specialist

Description

Hearst Southeast Texas has an immediate opening for a Digital Client Specialist.  The Digital Client Specialist will be responsible for working with sales reps and their clients to ensure successful online and mobile advertising campaigns. We are looking for candidates who can provide superior customer service to our clients and sales representatives and understand the sense of urgency inherent in working with a sales organization.

Specifically, you will work with the sales force on processing advertising contracts, obtaining creative materials, and coordinating the schedule and launch of advertising campaigns. We are looking for organized, detail-oriented team player with exceptional written and verbal skills, and the ability to prioritize and manage time effectively. A positive attitude and professional demeanor is essential along with the flexibility to work in a rapidly changing environment. This is a great opportunity in a growing organization for someone who is able to maintain a high level of accuracy and remain calm under pressure.

Responsibilities Include:

·         Day to day management of digital advertising sales within a territory including forecast management, CRM and campaign management and sales analysis.

·         Build, traffic, and schedule advertising creative.

·         Proactively monitor, analyze and optimize all online advertising performance from creating insertion order to post completion.

·         Effectively communicate with internal teams and external clients on performance and delivery of commitments

·         Provide troubleshooting assistance for creative and operations-related issues for all campaigns.

·         Work directly with clients and sales team to provide detailed client service and execute integrated marketing plans, prepare proposals based on customer requests.

·         Other responsibilities as assigned. 

Required Qualifications:

·         Online advertising trafficking, sales coordinator/planner or related experience.

·         Experience with web/creative/ad serving technologies (HTML, Flash, JavaScript, DFP, etc.).

·         Experience with data analysis/reporting tools (GA, Omniture, Tableau, etc.).

·         Ability to thrive in a fast paced work environment, manage multiple projects and tight deadlines.

·         Strong focus on teamwork and self-starter.

·         Extreme attention to detail and desire to exceed client expectations.

·         BA/BS or equivalent work experience.