Barcom Security

Belleville , IL

Central Station Dispatch Representative

Barcom Security
Belleville, IL Full-time
Posted on September 13, 2018
Central Station Service Dispatch Representative: duties include but are not limited to: dispatching proper Technicians to residential and commercial customers for security alarm, cctv, and access control issues. Work closely with all customers to ensure appointments are scheduled, follow up with customers, communicate with Technicians on service calls. Set up new accounts in computer system, download new systems, trouble shoot alarm issues with technicians. Candidate must have flexible hours: Days, Overnights, Weekends. Shift premium is paid for overnights/weekend shifts. Position is full time and mainly Mon-Fri 7am-4pm, but must be flexible with other shifts based on need. Pay will be based on experience. Call center and dispatch experience a plus . Other skills needed: Organized, strong communication skills, verbally and written. Computers/Typing. Associate Degree or higher required.