Standards: Service and Quality
Service
Is Customer focused
Anticipates customer needs
Adheres to customer service standards
Is Competent, caring and compassionate
Treats coworkers and customers with dignity and respect
Demonstrates competent, caring and compassionate behavior to customers and coworkers
People
Is conversation conscious
Assures confidentiality of patient and employee information
Is positive in interactions with others
Is courteous and respectful
Promotes a harassment free environment
Inspires the trust of others
Acts in accordance with hospital policies, meets the requirements of the Code of Conduct and identifies any conflicts of interest
Quality
Is excellent in patient care and service
Demonstrates multidisciplinary cooperation
Assists in obtaining excellent satisfaction scores of feedback
Is safety conscious
Demonstrates safety consciousness and supports safety initiatives
Is involved with improvement efforts
Supports performance improvement
Seeks ways to improve systems and services
Shows commitment to improvement efforts
Meets mandatory educational requirements
Growth
Is a loyal ambassador
Demonstrates commitment to hospital mission and vision
Is active and involved
Supports hospital initiatives
Champions innovation and supports change
Is a positive role model
Fosters team cooperation
Finance
Is a good steward of hospital resources
Develops/uses efficient work methods
Is cost effective
Conserves organizational resources
Education Requirements and Other Requirements:
Education Level: Graduate of an accredited Respiratory Care Program
Certification/Licensure: Current credentials with the National Board for Respiratory Care (NBRC)
Certification required, Registry preferred. Current State of Illinois Respiratory Care Practitioner License required. Adult/Pediatric CPR certification required. ACLS/PALS certification preferred.
Experience Requirements: 6 – 12 months of clinical experience preferred.
Working Conditions: Tasks may involve exposure to blood, body fluids or tissues. All procedures or other job-related tasks that involve an inherent potential for mucous membrane or skin contact with blood, body fluids or tissues or a potential for spills or splashes of them. Use of appropriate protective measures is required.
Works under stressful situations, emergency conditions and/or frequent interruptions.