Job Summary: The Physical Therapist is responsible for providing safe and effective delivery of patient care through assessment, planning and evaluation of patient and family needs within the parameters of the Illinois Physical Therapy Practice Act in order to deliver care promoting optimal recovery and rehabilitation. The Physical Therapist promotes a safe and effective care to adults to coordinate care with the physician and any others involved in the patients care. Age specific competency is measured by a variety of methods which could include, but is not limited to: self-learning packets, review of age-specific guidelines, direct observation, video presentations, department- specific class, policies and procedures, chart review and goals.
Service and Quality Standards:
- Service:
Is Customer focused
Anticipates customer needs
Adheres to customer service standards
Is competent, caring and compassionate
Treats coworkers and customers with dignity and respect
Demonstrates competent, caring and compassionate behavior to customers and coworkers
- People
Is conversation conscious
Assures confidentiality of patient and employee information
Is positive in interactions with others
Is courteous and respectful
Promotes a harassment free environment
Inspires the trust of others
Acts in accordance with hospital policies, meets the requirements of the Code of Conduct, and identifies any conflicts of interest
- Quality
Is excellent in patient care and service
Demonstrates multidisciplinary cooperation
Assists in obtaining excellent satisfaction scores of feedback
Is safety conscious
Demonstrates safety consciousness and supports safety initiatives
Is involved with improvement efforts
Supports performance improvement
Seeks ways to improve systems and services
Shows commitment to improvement efforts
Meets mandatory educational requirements
- Growth
Is a loyal ambassador
Demonstrates commitment to hospital mission and vision
Is active and involved
Supports hospital initiatives
Champions innovation and supports change
Is a positive role model
Fosters team cooperation
- Finance
Is a good steward of hospital resources
Develops/uses efficient work methods
Is cost effective
Conserves organizational resources